Trust Center
On the road
Vehicles, chauffeurs, and what to do if plans shift on travel day.
Vehicles
Our fleet runs from Mercedes-class saloons for couples and executives through comfort vans and minibuses for families and groups. The vehicle class is named in your quote before travel day. Every car is maintained for passenger use, with air conditioning and room for standard luggage unless your quote notes extra bags or equipment.
Chauffeurs
Chauffeurs speak English for guest-facing work. We assign from a vetted pool; the same driver may stay with you on multi-day itineraries when schedules allow.
We include direct chauffeur contact before airport pickups and longer hires. The same number works on travel day.
Travel day
Active booking? The chauffeur line comes first. They know where the party is on the route.
Cannot reach the driver? Call or WhatsApp the Split desk: +385 98 647 413
Ferry timings, traffic, and cruise ship changes happen. Early schedule changes reach the Split desk so we can adjust pickup.
If something goes wrong
- Email info@croatiaholidaytravel.com with your booking reference and travel date. Or call +385 98 647 413.
- We acknowledge within 2 business days.
- We aim for a substantive reply within 5 business days.
Our liability is limited to the transport we provide under your signed agreement. We are not responsible for hotels, restaurants, or tours arranged separately.
