On the road

Vehicles

Standard assignments use Mercedes E-Class or similar saloon. Larger groups get a matched vehicle class quoted upfront. Vehicles are maintained for passenger use, with air conditioning and room for standard luggage unless your quote notes extra bags or equipment.

Chauffeurs

Chauffeurs speak English for guest-facing work. We assign from a vetted pool; the same driver may stay with you on multi-day itineraries when schedules allow.

You receive direct contact details before airport pickups and longer hires. Save that number before you land.

Travel day

Active booking? Call your chauffeur first. They know where you are on the route.

Cannot reach the driver? Call or WhatsApp the Split desk: +385 98 647 413

Ferry timings, traffic, and cruise ship changes happen. Tell us early if your schedule shifts so we can adjust pickup.

If something goes wrong

1. Email info@croatiaholidaytravel.com with your booking reference and travel date. Or call +385 98 647 413.
2. We acknowledge within 2 business days.
3. We aim for a substantive reply within 5 business days.

Our liability is limited to the transport we provide under your signed agreement. We are not responsible for hotels, restaurants, or tours you booked separately.